The Certificate of Completion Medical Clerical prepares students to perform initial clerical and administrative duties in medical, clinical, hospitals, or healthcare facilities. The graduate will be prepared to schedule and receive patients, obtain patient data, receive payment, maintain medical records, data processing, perform general office skills, office equipment operation, and assume general medical office responsibilities. The student will demonstrate effective communication skills in dealing with patients, medical personnel and peers.

This Certificate of Completion leads to an AAS Medical Assistant. To see how this program links to other programs in the Pathway click here.

Gainful Employment Disclosure

Southwestern is required by federal regulations to disclose information related to the College's educational programs that lead to gainful employment in a recognized occupation. This information is intended to provide students the opportunity to measure employment outcomes associated with certificate programs.

Gainful employment information for the Certificate of Completion Medical Clerical can be found online.

Graduation Requirements

Students must complete a minimum of 49 credit hours with a minimum Grade Point Average (GPA) of 2.0 or better. All courses in this program must be completed with a ‘C’ or better. One course must be completed at Southwestern before the Certificate of Completion Medical Clerical is awarded.

Complete the graduation application process one term prior to the term of completion (e.g., spring term graduates must apply during winter term).

Pre-Program Courses

Students are required to take the following courses prior to the program courses, depending on students' college placement information. See advisor for details:

CIS90Computer Basics (or demonstrate proficiency)2
MTH20Basic Mathematics4
OA121Beginning Keyboarding3
WR90Paragraph Fundamentals (or placement in higher writing course)3-4
or WR90R Academic Literacy

Program Guide

Plan of Study Grid
First Year
AH100 Introduction to Health Care Careers 2
AH111 Medical Terminology I 3
CIS120 Concepts of Computing 4
MTH60 Algebra I 1 4
OA124 Keyboard Skill Building 3
AH112 Medical Terminology II 3
AH121 Body Structures and Functions I 2 3
AH150 Medical Office Coding 3
BA285 Human Relations in Organizations 3 3
HIM110 Health Information Technology 5
AH122 Body Structures and Functions II 2 3
AH151 Reimbursement Management 3
AH152 Medical Law and Ethics 2
OA116 Office Procedures 3
WR115 Introduction to Expository Writing(or higher) 3
Second Year
AH280A CWE: Allied Health Front Office 4 2
 Total Credits49

MTH65 Algebra II, MTH95 Intermediate Algebra or higher may be substituted for MTH60 Algebra I.


BI231 Human Anatomy and Physiology I, BI232 Human Anatomy and Physiology II, and BI233 Human Anatomy and Physiology III sequence may be substituted for AH121 Body Structures and Functions I & AH122 Body Structures and Functions II.


PSY203 General Psychology or PSY203H General Psychology w/Honors may be substituted for BA285 Human Relations in Organizations.


All of the first year courses must be completed with a 'C' or better before taking AH280A CWE: Allied Health Front Office.

Program Student Learning Outcomes

Upon successful completion of this program the student will be able to:

  • Demonstrate general knowledge of medical terminology, anatomy and physiology, and medical law and ethics.
  • Demonstrate proficiency in medical office administrative practices.
  • Demonstrate proficiency in word processing.