This is an archived copy of the 2018-2019 catalog. To access the most recent version of the catalog, please visit http://ecatalog.socc.edu.

The Certificate of Completion Clerical prepares students to fulfill a wide variety of entry-level office support positions in any industry. The coursework combines computer skills, filing, word processing, office procedures, and basic bookkeeping. Students will also gain specialized skills in payroll processing, accounts payable/receivable, or desktop publishing.

Click here to learn how credits earned in this program can be applied to the AAS Administrative Office Professional degree.

Gainful Employment Disclosure

Southwestern is required by federal regulations to disclose information related to the College's educational programs that lead to gainful employment in a recognized occupation. This information is intended to provide students the opportunity to measure employment outcomes associated with certificate programs.

Gainful employment information for the Certificate of Completion Clerical can be found online.

Graduation Requirements

Students must complete a minimum of 45 credit hours with a cumulative Grade Point Average (GPA) of 2.0 or better. All courses must be completed with a grade of ‘C’ or better. One course must be completed at Southwestern before the Certificate of Completion Clerical is awarded.

Complete the graduation application process one term prior to the term of completion (e.g., spring term graduates must apply during winter term).

Pre-Program Courses

Students are required to take the following courses prior to the program courses, depending on students' college placement information. See advisor for details:

CIS90Computer Basics (or demonstrate proficiency)2
MTH20Basic Mathematics4
WR90RAcademic Literacy (or placement in higher writing course)4

Program Guide 

Plan of Study Grid
First Year
FallCredits
BA284 Job Readiness 1
CIS120 Concepts of Computing 4
CIS125W Word Processing Applications Microsoft 3
OA124 Keyboard Skill Building 3
OA220 Electronic Calculators 1
WR121
English Composition 1
or English Composition w/Honors
3
 Credits15
Winter
AC2764 Small Business Accounting 2 4
BA205 Solving Communication Problems With Technology 4
BA288 Customer Service 3
MTH82 Business Mathematics 3 4
OA240 Filing and Records Management 3
 Credits18
Spring
BA285 Human Relations in Organizations 3
OA116 Office Procedures 3
OA280A CWE: Office Admin Certification 3
Specific Elective 4 3
 Credits12
 Total Credits45

Program Student Learning Outcomes

Upon successful completion of this program the student will be able to:

  • Use computers and office equipment proficiently.
  • Organize and protect information resources to meet business needs.
  • Perform routine bookkeeping tasks for a small sole proprietorship, partnership, or corporation, including payroll.
  • Diplomatically, tactfully, and respectfully interact with diverse populations.
  • Describe, explain, and apply concepts of customer service to office work.
  • Research technical issues using library, Internet, and specialized reference works.
  • Demonstrate effective time management techniques.
  • Model professional and ethical behaviors.